Privacy notice

When we process your personal data Bromford Flagship is described as the data controller under data protection law. 

Our contact details are:  

Bromford Flagship Ltd 
Shannon Way
Tewkesbury 
Gloucestershire
GL20 8ND 

www.bromford-flagship.co.uk 

Our data protection officer is Chris Down. You can contact him by calling 01454 821034 or emailing dpo@bromford.co.uk. If you need information relating to Bromford or Flagship Housing, please see their respective websites:  

https://www.bromford.co.uk/open-and-transparent/privacy-notices 

https://www.flagship-housing.co.uk/privacy-notice/ 

Please contact us if you have any questions about this statement, information we hold about you or our overall approach to data protection and confidentiality. 

Data protection and privacy policy statement 

We are committed to a Privacy by Design approach to personal data which is consistent with our values. 

  • we believe in privacy by default and we embed privacy into design 

  • we believe in visibility and transparency and are committed to end-to-end security 

  • we are proactive not reactive, preventative not remedial. We won’t trade privacy off against other objectives 

  • we respect user privacy  

Emailing us  

We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government guidance on email security. Most webmail such as Gmail and Hotmail use TLS by default. 

We’ll also monitor any emails sent to us, including file attachments, for viruses or malicious software. You must ensure that any email you send is within the bounds of the law. 

Your data, your rights 

We are committed to respecting your rights when we deal with your personal data. This is part of our commitment to Privacy by Design. 

You have the following rights: 

  • right to be informed 

  • right of access 

  • right to rectification 

  • right to erasure 

  • right to restrict processing 

  • right to data portability 

  • right to object 

  • rights in relation to automated decision making and profiling 

 

Cookies  

We use cookies on bromfordflagship.co.uk. By using our website, you consent to the use of cookies as described in this policy. 

What Are Cookies? 

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help improve user experience by remembering preferences and gathering analytics data. 

What Cookies Do We Use? 

We use the following types of cookies: 

Essential Cookies – These are necessary for the website to function properly. Without them, some features may not work. 

Analytics Cookies – We collect anonymous data about how visitors use our website to improve performance and user experience. 

Preference Cookies – These remember your settings and preferences for future visits. 

How to Manage Cookies 

You can control and delete cookies through your browser settings. Most browsers allow you to: 

  • View stored cookies 

  • Block all or specific cookies 

  • Delete cookies when you close your browser 

  • For more details on managing cookies, visit www.allaboutcookies.org 

Changes to our privacy notice  

This privacy notice will be updated to reflect changes either to the way in which we operate or changes to the data protection legislation. To make sure that you keep up to date, we suggest that you revisit this notice from time to time.